Standard Return Policy

We want you to be satisfied with your purchase at MoveItGear. As with other policies, return policies vary from store to store.

The standard return policy, unless stated otherwise in the shop’s Policies page or on Product page under Returns tab:

You can return any product within 30 days of purchase. The returned product must be in brand new and unused condition in the original packaging.

Once a product has shipped, the store longer cancel an order. Outgoing and return shipping charges will be deducted from the return amount for all returns.

All MoveItGear shops must honor these return policies, unless they explicitly state their general store return policies or return policy for a specific item.

Types of products that may not be returnable:

  1. Custom made items can often not be returned, once production has begun
  2. Items must be brand new and unopened. Open or used items may not be returnable
  3. Services, lessons, and rentals are not returnable
  4. Gift cards are not returnable
  5. Please be sure to read the store’s return policies carefully, as shown on the product page, before placing your order.

If you have a problem with a store’s return policy, you can open a case with our MoveItGear Trust & Safety Team.

For all returns, you must request an RMA in your customer account. Please do not mail returned items without requesting an RMA.

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